About this event

An Accidental Counsellor is anyone who is not necessarily employed as a counsellor, however finds themselves in a counselling role. You could be a frontline worker in an administrative role, a nurse, teacher, coach, support worker or complimentary health practitioner. In this workshop you will learn a practical counselling framework for effective client support with opportunities to practice your new skills in a safe, supportive environment.

What you will learn:
• How to listen effectively and help people clarify their problems
• How to direct questions so the person can identify possible solutions
• How to create healthy boundaries to avoid burnout
• The value of mindfulness and breathing techniques to reduce anxiety
• How to help people challenge their negative self-talk and create a more positive outlook
• Assist people to set goals and consider new possibilities; and
• When to refer clients on.

About the facilitator

Andrea Costa has extensive experience in vocational rehabilitation. She has qualifications in Psychology and Occupational Health and has held many senior positions, including: advisor, consultant, trainer, lecturer, researcher, expert witness and published author.e.

How to participate

Access all ALA webinars for FREE with an ALA membership.

Not sure of your member status or your member log-in details? Contact us at membership@ala.asn.au for assistance.

 

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Join ALA

Access all ALA webinars for FREE with an ALA membership.

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Included in Categories

• pd
• Recorded Session
• Webinars Session